Lead Auditor Training

Participants

Those Personnel:

• In charge of implementing a quality system.
• About to be audited by customer or third party.
• Who will be conducting third party assessments.
• Working for organisations which have to meet QA standards.
• Required to audit their own organisation's system or their suppliers.

The objective is to equip delegates with the knowledge and skills required to perform audits of quality management systems against ISO 9001:2000 in accordance with ISO 19011. The course fulfils the training requirements for certification as an IRCA and/or IATCA quality management systems auditor.

Upon completion of this Course, delegates will be able to:

• describe the purpose of a quality management system and explain the eight principles of quality management.
• explain the purpose, content and interrelationship of ISO 9000 family and ISO 19011.
• interpret requirements of ISO 9001 within the context of an audit.
• describe the roles and responsibilities of auditors and lead auditors.
• plan and conduct an audit in accordance with ISO 19011, demonstrating ability to plan and prepare effectively.
• gather objective evidence, through effective interviewing observation, sampling and note taking.
• analyse and interpret information in order to determine conformance with requirements.
• report the audit, including writing valid, factual and value-adding nonconformity reports.
• undertake audit follow-up activities, including evaluating the effectiveness of corrective action.

• Introduction to ISO 9001: 2000.
• ISO 9001: 2000 Overview.
• Quality System Documentation.
• Registration, certification and auditor competence.
• Audits: Fundamentals, Types, Management and Implementation.
• Audit Activities.
• Auditing ISO 9001: 2000.